Contact Us

We're here to help

Chat on WhatsApp

We'll get back to you as soon as possible!

Frequently Asked Questions

1

How will I attend my English sessions?

You will attend your lessons online via Zoom. A link to the session will be sent to you five minutes before the lesson begins.

2

What do I need to join my English session?

You can use any device - a laptop, desktop, tablet, or iPad.

3

Do I need any special software?

No, you only need to download the Zoom application and have a stable internet connection.

4

Are the lessons live or recorded?

All lessons are delivered live.

5

What language is used during the lessons?

All sessions are conducted in English.

6

Can I ask questions and interact during the sessions?

Yes, of course! All lessons are interactive and student friendly.

7

Will I have homework?

Yes, you will receive regular homework assignments to complete at home.

8

Are there any exams during or after the course?

Yes, you will have progress tests during the course and a final exam at the end.

9

Do I need to pay before starting the course?

Yes, payment must be made in advance before the course begins.

10

Can I get a refund if I withdraw from the course?

Generally, fees are non-refundable. However, if you have an urgent situation, we can pause your subscription so you can continue later when you're ready.

11

How many students are in each course?

Each group will have between 5 to 10 students maximum.

12

Will there be group work during the lessons?

Yes, we often use Zoom breakout rooms for teamwork and pair activities.

13

How long is each English session?

Each session lasts 60 minutes.

14

Which subjects will I study at Hi English?

We follow the same English materials and books used in your school.

15

Is Hi English based on the Austrian school curriculum?

Yes, our teaching is fully aligned with the Austrian curriculum.

16

What ages or school levels can join Hi English?

Our courses are designed for students aged 10 and above. Whether you're in primary school, high school, or university, you are welcome to join and learn with us.

17

Can Hi English help me prepare for school exams or Matura?

Yes, absolutely! Dr. Fadi is experienced with Austrian exams and knows how to help you pass with flying colours.

18

How do I sign up and start learning?

Just visit our website, create your account, choose your course, make your payment, and you're ready to go!

19

Is Hi English only for students in Austria?

No - students from any country are welcome to join!

Still have questions?Contact us